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People & Capability Advisor

Serco - Adelaide, SA

HR & Recruitment
Source: uWorkin


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People & Capability Advisor

Job Req ID: 116341

Posting Start Date: 19-Mar-2021


Adelaide, South Australia, AU, 5000

Contract Type: Part Time

Job Advertisement:

  • Lead your team to success
  • Part Time opportunity working 22.8 hours per week - flexible with days and times
  • Extraordinary career opportunity within a global organisation
About You

You are a dynamic, collaborative & solutions focused People & Capability professional, with a passion for coaching and leading. As someone who thrives on creativity, you love the challenge of developing new and innovative solutions & processes. You have extensive experience in end to end HR activities, providing solid ER/IR advice to senior managers and professionals. Naturally, you interact and develop strong relationships at all levels and aim to effectively resolve complex matters within a reasonable timeframe. Your influential and engaging approach will allow you to coach peers in areas of expertise and HR generalist activities to support their development. Above all, your resilience and impeccable customer service skills allows you to act with poise in difficult situations.

About the Role

Reporting to the P&C Business Partner, you will provide P&C operational advisory support to employees and managers within the Adelaide Remand Centre (ARC) & Adelaide Immigration Transit Accomodation (AITA). You will coach managers on complex performance management activities, whilst navigating ER/IR risks. You will proactively contribute to the development, implementation and monitoring of policies and procedures based on relevant legislation and contemporary P&C management practices. As a critical support to the business, you will act as a project lead on new business, change in process, address employee grievances and other P&C advisory tasks. By use of appropriate systems, you will maintain and track P&C related activities. Moreover, you will demonstrate flexibility & efficiency to support the business, to ensure deliverables are achieved with ease.

To be successful in this role, you will have:
  • The highest levels of personal integrity and ethical behaviour
  • Tertiary qualification in Human Resources
  • Operational experience in a detention/security environment (desirable)
  • Demonstrable experience in managing complex employee matters in a blue-collar unionised environment including investigations, disciplinaries, grievances and terminations.
  • Experience in providing generalist human resources support to internal stakeholders at all levels in coordinating and implementing strategic organisational change and aligning human resources and organisational development strategies with overall business strategy.
  • Strong analytical skills and the ability to use HR trends and metrics to develop solutions, programs and frameworks
  • Excellent verbal and written communication skills
  • Sound experience understanding and interpreting industrial instruments and policy application
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.

About Us

Within our Group Corporate teams, we collaborate and support the operational arms of Serco’s Asia Pacific division. We problem solve and innovate across a range of disciplines including Corporate Affairs, Finance, Information Technology, Legal, Sales and Bids.

At Serco, you’ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Healthcare, Immigration, Justice and Transport. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day. To learn more please visit

Join Us

If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume by clicking the 'Apply Now' button.

Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.

We are committed to diversity and we encourage people from different backgrounds including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse and people with disabilities to apply.