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Onboarding Specialist

KPMG - Brisbane City, QLD

HR & Recruitment
Source: uWorkin


Job no: 511894
Work type: Permanent Full Time
Location: Brisbane, Canberra
Division: Business Services
  • Use your customer service skills to give our New Employees a great start
  • Immerse yourself in an inclusive, people focused and supportive team culture

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities.

Our People, Performance and Culture Team (PPC) vision is to improve people’s lives at KPMG and beyond. Our passion and purpose to achieve our vision is shared, and has been a key pillar in our Strategy to build a world class people experience to become the clear choice for our people, clients and communities.

We’re currently seeking an extraordinary person with a passion for providing excellent customer service to coordinate and work closely with Talent Acquisition with On-boarding activities for all new KPMG employees.

Your Opportunity

As an On-boarding Specialist you’ll bring the attention to detail and care factor in coordinating our teams internally to ensure all new hires receive an outstanding on-boarding experience and a smooth transition to starting their new role at KPMG.

  • Collaborate with TA to understand pipeline of new hires
  • Coordinate and complete all on-boarding activities from offer letter to fist day Induction.
  • Connect with new hire to ‘welcome’ and support them with their preparation for entry into firm, providing guidance on digital pre-boarding solutions and confirmation of day 1 schedule.
  • Connect with new hire PDMs/ buddies to ensure clarity of roles and processes.
  • Coordinate Day 1 ‘Welcome Session’ including organisation of material updates (through Production & Deployment team) and maintenance of digital pre/onboarding portal content.
  • Track effectiveness of onboarding experience by developing reports, metrics and analysis for the People Leadership Group.

How are you Extraordinary?

At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities.

To be considered for this opportunity, your qualifications, skills & experience could include:

  • Customer services experience gained within a financial, professional services, hospitality or large corporate environment (no HR experience necessary)
  • Outstanding time management, problem solving and organisational skills gained in a high volume environment with competing demands
  • Initiative, self-motivation and a commitment to providing highly responsive customer service
  • A collaborative, team-focused mindset, strong communication skills and a flexible approach to your work
  • A passion for learning and process improvement are a must!

The KPMG Difference

Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other.

We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion.

Our commitment to ‘Flexibility’ allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG:

Flexibility empowers wellbeing

Flexibility enables contribution to the community

Flexibility inspires technology & innovation

Flexibility supports family

Make KPMG the clear choice for your career and be Extraordinary!

Advertised: 22 Mar 2021 AUS Eastern Daylight Time
Applications close: