Role and Responsibilities:

• Support the onboarding of new hires in Australia, including payroll setup and benefit enrollments as required

• Managing questions related to payroll, expense reports and other HR functions for our global employees on behalf of our clients
• Managing local accountants, benefits brokers, HR advisors and other partners in Australia
• Maintaining meticulous client records in our online portal
• Responding to client queries and advising on benefits, international payroll queries and other client matters that invariably arise for clients hiring internationally
• Manage client relationships in conjunction with members of the client services team

• Handle ongoing matters with existing clients by pulling in appropriate members of the team to resolve client queries
• Negotiating with potential new clients and existing clients expanding into Australia

Required Skill-set:

• BS/BA Degree or higher in Human Resources, International Business, Accounting, Law, or other depending on experience

• 3-5 years Human Resources experience
• Excellent written and spoken English language skills
• Experience interacting with people internationally
• Willingness to work flexible hours across time zones, as required for international business
• Technical fluency

• Excellent communication skills
• Experience with Microsoft Excel, Word, Outlook and SharePoint
• Excellent project management skills
• Experience liaising with and coordinating multiple team members to drive toward a goal
• Account management experience and Customer Service oriented, highly professional and a great attitude

• Ability to pay meticulous attention to detail, yet also see "the big picture"
• Experience working with a fast-growing, entrepreneurial company
• Be willing to be flexible
• Highly Reliable
• Very strong verbal and written communication skills

• Ability to work independently in a fast-paced environment
• Highly organized and capable of multi-tasking
• Committed to great work
• Great professional work references