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Employee Journey Expert, People Transformation & Consulting

ANZ - Melbourne, VIC

HR & Recruitment
Source: uWorkin


  • Support the delivery of strategic initiatives, change, and transformation
  • Optimise and improve the employee experience
  • Multiple opportunities available

About The Role

Role Location- Melbourne or Sydney

Role Type- 24 months Fixed-term; Full-time

In this role, you will support the design & delivery of prioritised strategic initiatives and change & transformation of ANZ. You will help to look for opportunities to optimise and improve the employee experience. The employee and their experience of our services is a core part of the role.

This role is accountable for-
  • Working as part of a team to deliver end to end transformation initiatives
  • Supporting and advising the business on programs, acting as a trusted advisor
  • Contributing to developing the PTC proposition bringing a human centred design lens
  • Undertake coaching and act as an SME for other team members, particularly sharing knowledge and experience
  • Supporting strategic initiatives, M&A, change and transformation / restructuring activity for ANZ

In a typical day or week, you will-
  • Partner with the business to conduct current state assessments of in scope organisation/functions/teams to understand intent of change and pain points
  • Work with the project team to ensure that the employee experience is front and centre of any transformation initiative, that the business is supported throughout the process and that potential risks are minimised
  • Liaising with other parts of the T&C (HR) function as required to ensure a seamless experience
  • Coaching peers, supporting team members by discussing options for managing issues/risks arising on organisation design and restructure projects
  • Participating in PTC and TT&C ceremonies
  • Contributing to PTC and Organisation Design Continuous Improvement initiatives, knowledge sharing with peers etc.

The key stakeholders you will engage with in order to fulfil your role purpose and deliver your accountabilities are-
  • People Leaders at all levels of ANZ
  • T&C Business Partners and Divisional Change Leads
  • Other teams within Talent & Culture, particularly Employee Relations, Joiners & Movers, Payroll & HR Operations
  • PTC Chapter Leads and other PTC team members
  • TT&C Squad and Talent & Culture colleagues

About You

To be successful in this role, you will ideally bring the following-
  • Consulting skills
  • Operating model and organisational design
  • Project management
  • People transformation
  • Data-driven decision making
  • Experience design
  • Human Centred Thinking
  • Business and commercial acumen
  • Influencing and relationship building
  • Stakeholder management
  • Able to work collaboratively within a global team environment

About ANZ

At ANZ, everything we do boils down to ‘why’ - our purpose - to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code (AUS128084).