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April

Team Manager

Services Australia - Brisbane City, QLD

HR & Recruitment
Source: uWorkin

JOB DESCRIPTION

  • Corporate Enabling / Corporate and Cross Government Services / Payroll, HR Operations and Security / People Advisory Centre Services
  • APS Level 6
  • Box Hill, VIC,Brisbane, QLD
Job Number: EXT-APSL-2021-723
Job Title: Team Manager
Classification: APS Level 6
Salary Range: $81,870 - $94,670
Job Type: Ongoing,Non-ongoing
Employment Type: Full-time
Group/Division/Branch/Section: Corporate Enabling / Corporate and Cross Government Services / Payroll, HR Operations and Security / People Advisory Centre Services
Location/s: Box Hill, VIC,Brisbane, QLD

Work Context:

Services Australia makes government services simple so people can get on with their lives. Our goal is to make it easier to engage with the services that Australians rely on.

To achieve this goal, we are transforming the way we work to deliver a simple, helpful, respectful and transparent experience for customers.

Job description:

The People Advisory Centre (PAC) provides a helpdesk service to employees and managers of the agency and cross government clients, on a broad range of HR related matters. This includes payroll, HR (ESSentials) and learning management systems, performance management, general employment conditions, HR policies, guidelines and related support tools.

The Team Manager is responsible for quality assurance of services, business innovation, setting of work priorities and the development and implementation of team work plans across two sites. A critical element of the role is to provide assisted services to resolve more complex and/or sensitive enquiries. In doing so, the Team Manager will often liaise with subject matter experts in other HR specialist teams and/or cross government clients.

Work Environment

Interstate travel may be required.

For further information about these positions and eligibility requirements, please refer to the Job Pack attached below.

Services Australia