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Labour Market Interview Officer

Australian Public Service (APS) - Canberra, ACT

HR & Recruitment
Source: uWorkin


Job Overview The team is part of the National Skills Commission, which brings together labour market information to support the government's response and recovery process to the COVID-19 pandemic, and ensure we position the country to build the workforce of the future to ensure Australia's ongoing economic prosperity.

The Employment Pathways Analysis Section undertakes research into labour market conditions in industries across Australia. This research is conducted through the Recruitment Experiences and Outlook Survey (REOS). The survey examines employers' recruitment activities, outcomes, expectations, and needs. The information helps to provide an understanding of how the labour market is performing, where the opportunities are, and to understand what employers are looking for when recruiting. The information is used by policy makers, program providers, and job seekers, providing advice on how they can better meet the needs of employers and improve their employment prospects.

The results from the survey are presented in reports and presentations which are published on the Labour Market Information Portal website.

The key duties of the position include
The Position
Labour Market Interview Officers conduct employer surveys to gather information from employers about their recruitment experiences and expectations.

Labour Market Interview Officers are expected to:

  • Conduct telephone interviews with Australian employers.
  • Record high quality data.
  • Complete ad hoc survey tasks as required: coding data, cross-checking samples, organising workloads, meeting minutes, etc.
    Skills required for the role
    • Oral communication skills of a high order to engage employers to participate in the survey.
    • Achieve call rates to ensure the survey program is delivered to a high quality.
    • Ability to use related software, including Microsoft Excel.
    • Ability to manage your time to complete call targets and other ad hoc tasks.
    • Uphold the APS code of conduct.
    • Ability to work in a team environment and be supportive to other staff in the branch.