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Case Manager

PwC Australia - Melbourne, VIC

HR & Recruitment
Source: uWorkin


Line of Service
Internal Firm Services

Not Applicable

IFS - Human Capital (HC)

Management Level

Job Description & Summary

Expression of Interest - People at PwC Advisory Manager 

Job Description & Summary

With PwC, you’ll ignite a meaningful career while being supported by a flexible working culture, innovative learning and development opportunities and progressive policies and benefits.

What will you create?

You’ll help Australian businesses, not-for-profit and government organisations create value and improve the way they work. From digitising healthcare, to creating smarter cities and igniting our start-up industry, together we build trust in society and solve important problems.

We currently have three newly created roles within our central People & Culture operations team, People at PwC, responsible for providing proactive and practical formal and informal coaching to leaders to support them to engage with their people, and manage employment risks .

As a Case Manager in People at PwC, you will: 

  • Supporting and coaching leaders to effectively manage people issues within their teams including performance management, grievances, conduct, wellbeing concerns, as well as issues related to work rights, probity checks, award interpretation and other employment matters
  • Applying PwC’s code of conduct, relevant legislation, policies and employee relations framework to ensure risk is managed appropriately
  • Working closely with other Case Managers, People & Culture Business Partners in the lines of service and subject matter expert teams (Employee Relations, OGC, Workplace Health and Safety and PwC Immigration) to ensure a consistent and coordinated approach to matters, and enhance leader capability
  • Seeking support and guidance from the subject matter expert teams as appropriate
  • Working collaboratively with policy owners to draft and refresh people policies
  • Managing employee compliance projects and activities in relation to award covered employees
  • Maintaining internal toolkits and templates
  • Coaching and developing the People at PwC Senior Associate and Associates as they grow their core HR, coaching and ER skills.
  • Assisting the broader People & Culture team in the implementation of people initiatives and projects firm wide.

Your key clients and stakeholders
  • Leaders and employees from across the firm
  • People & Culture Business Partners in the lines of service
  • Subject matter experts within People & Culture including Employee Relations, OGC, Wellness and PwC Immigration.

About you 
  • HR generalists with ER case management expertise in a white collar environment.
  • Sound knowledge and understanding of relevant ER/IR legislation and application of awards and policy.
  • Excellent written communication, negotiation and influencing skills to engage with a wide range of leaders and employees.
  • Strong attention to detail, project management and delivery skills, coupled with analytical capability.
  • In addition, you are comfortable leading and operating in ambiguity, adapting quickly to changing priorities and are known for your strong ethics and sound judgement.
  • You hold a Bachelor level qualification in employment law, Human Resources, Psychology or related field.

Life at PwC

Our culture and benefits are something we’re proud of, and also the reason we’ve been named LinkedIn’s #1 Australian workplace. With PwC, you’ll belong to an inclusive community where differences are both embraced and the underlying driver in everything we create together.

We empower you with the technology, coaching, flexibility and trust needed to make a meaningful difference, while supporting you in bringing your whole self to work each day. We’re committed to building and maintaining a diverse workforce because we know it’s only by working together that we can realise the potential of our people, clients and society around us.

We’re living this commitment through initiatives including our Reconciliation Action Plan to increase Indigenous employment and employee-led diversity networks promoting cultural, disability, LGBTI and gender equality. At our core we’re a people business, which means you’ll be supported not just in your professional development but your personal growth as well.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Up to 20%

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date