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Employee Experience Specialist

Wesley Mission Queensland - Chermside, QLD

HR & Recruitment
Source: uWorkin


Employee Experience Specialist

Wesley Mission Queensland (WMQ) is an innovative and responsive not-for-profit community service provider, with more than 70 locations throughout South East Queensland. We support more than 100,000 Queenslanders every year with aged care, disability and mental health services, youth and family programs, palliative care and emergency relief. With over 100 years' experience in caring for our community, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see www.wmq.org.au & https://www.youtube.com/user/wmbmedia.

Position Title: Employee Experience Specialist

Award / EA: Non-award – Mercer Job Evaluation System

Classification: Level 6

Reports to: Dual Reporting to Organisational Development Manager & General Manager- Employee Experience

The role of the Employee Experience Specialist is about creating a great work environment for people at WMQ. It involves understanding the role that trust plays in the employment relationship and making sure people are listened to and have a choice in issues that impact them. This role will focus on the positioning of a positive employer brand aligned with WMQ culture, mission and values whilst working in partnership with stakeholders to increase employee engagement.

Key Responsibilities Include:
1. Align one's workplace behaviour in accordance with the WMQ Model of Care, the Wesley Charter and Wesley Mission Queensland's Vision, Mission and Values.
2. Work with the Organisational Development Manager and General Manager Employee Experience to ensure effective employee engagement initiatives and actions are designed, implemented and measured for successful execution.
3. Interact with and build strong relationships with key senior stakeholders to promote various aspects of employee engagement and employee experience activities.
4. Assess the impact of onboarding on the employer brand whilst designing and implementing an onboarding framework that will ensure a positive employee experience.
5. Be an active participant in the Employee Experience working group.
6. Assist the Organisational Development Manager with maintaining and administering the Performance Development system. Provide reports and analytics on the progress of Performance Plans, Development Plans, Succession Planning and Talent Management.
7. Utilise data and analytic tools as diagnostics to inform Organisational Development Interventions to develop and maintain a high performing organisational culture that enables successful execution of the organisational strategic plan.
8. Train users on the Performance Development System.
9. Assist the Organisational Development Manager with leadership development strategies which may include coordination, presentation, design and administration of leadership development activities.
10. Be an active participant in the administration of various employee engagement surveys, including the promotion of the survey, administering the survey and compiling results and presenting recommendations to the Executive Leadership team.
11. Oversee the implementation of organisational action plans as derived from the MyVOICE employee engagement survey in order to increase organisational employee engagement and psychological safety.
12. Assess the impact of management practices on employee experience and organisation performance and recommend improvements to increase both employee engagement and organisational execution.
13. Collaborate with the Organisational Development Manager and General Manager Employee Experience to design, conduct and analyse employee research to understand and improve the employee experience.
14. Identify business opportunities and manage major initiatives via research and analysis of trends and opportunities to understand evolving employee experience expectations.
15. Work with the Organisational Development Manager and General Manager of Employee Experience to create a unique employer brand aligned to culture, mission and values.

(Internal Applicants)
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Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) by 4pm of 1 June 2021.

For more information, please contact Angie Sobyra at 0427 580 241 or Anneline Kinnear at 0448 943 785.

Wesley Mission Queensland's Vision is: 'a compassionate, just and inclusive society for all'. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity and are a preferred employer for older workers. Wesley Mission Queensland has been recognised as a GOLD Mental Health First Aid Skilled Workplace by Mental Health First Aid Australia for our strong commitment to embedding the Mental Health First Aid program into our organisation. Successful applicants are expected to abide by the WMQ Code of Conduct. Relevant criminal record checks will be undertaken on recommended applicant. To view our Privacy Policy, please click here. Salary Packaging is available to Staff to potentially enhance remuneration.

Essential Requirements
Essential: Must have a current Drivers licence and willingness to drive in the course of work.