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General Manager

Pacific Search Partners - Melbourne, VIC

HR & Recruitment
Source: uWorkin


Pacific Search Partners is delighted to be partnering with a leading sales & services business operating in Melbourne’s Eastern suburbs (Balwyn/Doncaster/Ringwood region) to appoint a newly created General Manager role. With a headcount of circa 75 people, the business has achieved phenomenal growth in recent years and there are even more positive market indicators for them on the horizon. The GM will report to the Directors and have responsibility for delivering results across the spectrum of their operations including People & Culture, technology & systems, marketing, business support and ultimately shareholder returns.

This is a genuine leadership role which is highly visible within the organisation. It is an opportunity to deliver a meaningful impact immediately upon appointment, and has oversight of several metropolitan offices within the group. The scope of the role is broad and will manage the following portfolios according to agreed strategic business plans and targets:

  • Initiation and delivery of 2021 - 2026 Strategic Plan - advise, participate in and execute the 3-5 year business plan with the Board and senior leadership team;
  • Financial management– working closely with the Financial Controller to ensure prudent financial management, planning, operating disciplines, compliance and performance reporting to maximise shareholder returns;
  • People & Culture– Custodian of organisation culture and driving engagement, working with department heads and senior management to foster a high-performance culture and ensuring the best professional development and training programs are implemented across the business;
  • Technology & Systems- ensuring the best technology and systems are in place and effective use thereof to enable staff to exceed client expectations;
  • Legal & Risk Management- business lead on all risk management, compliance and regulatory programs; &
  • Operations- oversight of administrative, sales support, marketing and branding, systems infrastructure and project management throughout the organisation.

To be successful in securing this unique role, the ideal candidate will be tertiary qualified in Accounting / Finance, Business or Human Resources and display deep management experience commensurate with an executive role of this nature. They will also have broad commercial acumen, and extensive experience providing strategic leadership and influencing change in a professional services or sales environment. Industry experience from within automotive, retail, hospitality, property or technology will be highly regarded. They will have excellent communication and interpersonal skills and the ability to multi-task across a wide range of business disciplines. A strong appreciation for the digital age and experience in managing people and processes within a privately owned business environment is also vital.
Tom Hutchinson is the advising consultant on this role and confidential enquiries can be directed to him on +61 3 9631 1500. The successful candidate will be subject to reference checks, a national police check and certification of educational qualifications prior to an offer of employment being finalised.