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Workforce Services Support Officer

Department of Corporate and Digital Development - Darwin, NT

Government, Defence & Emergency
Source: uWorkin


Job description

Agency Department of Corporate and Digital Work unit Workforce Relations - Workforce Services

Development Support

Job title Workforce Services Support Officer Designation Administrative Officer 5

Job type Full Time Duration Fixed to 30/06/2022

Salary $84,297 - $88,687 Location Darwin

Position number 40336 RTF 213454 Closing 09/06/2021

Contact Nathalie Cooke, Senior Workforce Services Support Officer on 08 8922 7345 or Nathalie.Cooke@nt.gov.au

About the agency https://dcdd.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=213454

Applications must be limited to a one-page summary sheet and detailed resume

Information for applicants – Inclusion and diversity and Special measures

The NTPS values diversity and aims for a workforce that represents the community. The NTPS encourages people from all

diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments.

If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more

information about applying for this position and the merit process, go to the OCPE website.

Under the agency’s Special Measures Recruitment Plan eligible Aboriginal and Torres Strait Islander (Aboriginal) applicants will

be granted priority consideration for this vacancy. For more information on Special Measures, go to the OCPE website.

Primary objective

Provide advice and support on workforce relations matters through a client-focussed enterprise model to Northern Territory Public

Sector agencies.

Context statement

The vacancy currently available is in the Workforce Services Support team, providing professional and responsive Human

Resources (HR) related advice and support across the Northern Territory Public Sector and is responsible for the Workforce

Services Service Desk, general HR Actions and advice. Workforce Relations has a number of service lines. Note that suitable

applicants from this selection process may be referred to vacancies in other service lines for consideration.

Key duties and responsibilities

1. Provide support, advice and assistance to clients on a range of Workforce Relations matters including legislative

interpretation and terms and conditions of employment.

2. Research and interpret legislation, policies and procedures to provide accurate information and advice to clients.

3. Manage a range of HR projects and initiatives which support the team in the delivery of best practice HR services.

4. Research and prepare correspondence and reports on HR matters.

5. Assist the Senior Officers with less complex case management and early intervention advice and services.

Selection criteria


1. Demonstrated experience working in HR, with successful experience interpreting and providing advice on the application of

employment legislation and related policies and procedures.

2. Proven ability to maintain positive work relationships with a strong customer focus.

3. The ability to provide early intervention advice and undertake less complex case management, including proven ability to

protect confidential information.

4. Excellent oral and written communication skills, with experience preparing accurate written correspondence.

5. Well-developed organisational and time management skills, with proven success prioritising workloads to achieve


6. Demonstrated ability to work independently and within a team environment.

7. Demonstrated work ethic and attitude which emulates the department’s values of being professional, accountable, honest,

respectful and innovative.


1. Knowledge and understanding of the Public Sector Employment and Management Act 1993 and subordinate legislation or the

ability to obtain.

Further information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal

history will not exclude an applicant from this position unless it is a relevant criminal history.