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Advisor Hr

Department of Customer Service - Sydney, NSW

HR & Recruitment
Source: uWorkin


Advisor HR, Temporary, PARRAMATTA

We are seeking a driven HR professional to join the people and culture team at the Department of Customer Service on a temporary basis for a period of up to 6 months with the possibility of extension.

Reporting to the Senior HR Advisor, the HR Advisor is responsible for providing consistent operational HR advice and support to internal clients on a range of human resource management processes and services to support the delivery of the people and culture strategy.

This is a great opportunity for an experienced HR practitioner with strong case management experience, and an ability to multi-task and manage customer expectations.

The team are working on exciting people projects including organisational and role design, digital reform, restructures and realignments, strategic workforce planning as well as contributing to organisational and cultural transformation.

This role works directly with clients as part of the HR Business Partnering team and is supported by the Centres of Excellence teams.

A talent pool may be created through this recruitment process and be used to fill future ongoing and or temporary vacancies.

To be successful in this role you will demonstrate:

  • Experience in a HR Advisory/consulting role
  • Demonstrated IR/ER case management experience
  • Proven ability in talent management experience including performance reviews, performance management, coaching and development.
  • Strong decision-making and prioritisation along with excellent communication and stakeholder engagement skills
  • Experience in role design, preferably Mercer qualified but not essential
  • Demonstrated ability to successfully establish and build on relationships with senior leaders, coaching them to manage the performance of their staff and to maximise their own leadership potential
  • A track record of delivering client focused HR advice and support, to build staff engagement and support the development of high performing and efficient teams
  • Strong ethics and values that align to our customer service culture

For more information about the position please contact Jordan Shoveller on 02 9289 1816.

What we need from you

Up to date CV and a cover letter outlining your skills and experience relevant to the position.

Working at Department of Customer Service

The Department of Customer Service is a great place to work! Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Salary Grade 7/8, with the base salary for this role starting at $97,443 base plus superannuation

Closing Date: Thursday 10th June at 9:59am

The Department of Customer Service is proud to be an EEO Employer who are fully focused on equality and believe deeply in diversity of all identities making us different and a true reflection of our NSW customers. As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustment.

If you do require an adjustment during the recruitment process, please notify us on your application form.