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Workforce Relations Manager

Department of Corporate and Digital Development - Darwin, NT

HR & Recruitment
Source: uWorkin


Job description

Agency Department of Corporate and Digital Work unit Corporate Services - Workforce Relations


Job title Workforce Relations Manager Designation Senior Administrative Officer 1

Job type Full Time Duration Ongoing

Salary $123,559 - $138,034 Location Darwin, Katherine

Position number 9443 RTF 213622 Closing 14/06/2021

Contact Tracey McMenamin, Senior Director Workforce Relations on 08 8901 4272 or tracey.mcmenamin@nt.gov.au

About the agency https://dcdd.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=213622

Applications must be limited to a one-page summary sheet and detailed resume

Information for applicants – Inclusion and diversity and Special measures

The NTPS values diversity and aims for a workforce that represents the community. The NTPS encourages people from all diversity

groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an

adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this

position and the merit process, go to the OCPE website.

Under the agency’s Special Measures Recruitment Plan eligible Aboriginal and Torres Strait Islander (Aboriginal) applicants will be

granted priority consideration for this vacancy. For more information on Special Measures, go to the OCPE website.

Primary objective:
Provide high level advice and support on workforce service matters, through a client-focused enterprise model, to Northern Territory

Public Sector agencies. Act as the strategic link between client agencies and the Department of Corporate and Digital Development

– Workforce Relations and Workforce Development, facilitating effective workforce service delivery.

Context statement:
Workforce Relations services are delivered to client agencies under a centralised services arrangement by the Department of

Corporate and Digital Development – Corporate Services. Areas of service include Injury Management, Performance and Conduct,

Employee Relations, Recruitment and regional HR support.

Key duties and responsibilities

1. Provide high level Workforce Relations advice, guidance and coaching to clients across a range of service lines.

2. Case manage complex workplace issues such as disputes/grievances, discipline, medical, investigations and inability,

recommending appropriate courses of action for resolution and early intervention strategies.

3. Provide recruitment, change management and organisational design advice and support to agencies consistent with best practice

and aligned to legislative frameworks.

4. Triage case management / workload within the team, managing timeframes and take the lead in more complex matters.

5. Manage a team, provide consistent performance feedback and ensure expertise is provided to clients in a timely manner.

6. Develop and maintain effective partnerships with clients, human resource providers and other stakeholders to ensure successful

delivery of business objectives.

7. Collaborate in the development of contemporary HR management strategies, policies, procedures and internal documentation

aligned to corporate objectives, legislation and public sector initiatives.

Selection criteria


1. Extensive demonstrated experience and contemporary knowledge of strategic HR management and organisational effectiveness


2. High level communication, negotiation and conflict resolution skills with the ability to establish collaborative relationships at all

levels to positively influence human resource practices.

3. Demonstrated planning, problem solving and organisational skills, including the effective management of multiple complex and

high priority tasks to meet conflicting deadlines.

4. Well-developed conceptual and analytical skills including the ability to interpret and apply legislation.

5. Highly developed written skills with demonstrated experience reviewing the work of subordinate staff to ensure accurate,

comprehensive correspondence for client agencies.

6. Demonstrated experience leading and managing a team in a multi-skilled, client focussed HR enterprise service environment.

7. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative and



1. Relevant tertiary qualifications in human resources or a related field.

2. Demonstrated experience in Injury Management, Workers Compensation, Work Health Safety or Inability processes.

3. Knowledge and understanding of employment legislation as it relates to Northern Territory Government employees or ability

to obtain.

Further information

1. The recommended applicant will be required to undergo a criminal history check and working with children’s card prior to

selection being confirmed. A criminal history will not exclude an applicant from this position unless it is a relevant criminal


2. When choosing to apply for this position, the applicant should consider the full requirements of the position in aligning their

work experience and capabilities to this role.

3. Please refer to the Capability Leadership Framework and visit our website at https://dcdd.nt.gov.au/

4. When applying please advise your preferred location.