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Case Manager

Queensland Corrective Services - South Townsville, QLD

HR & Recruitment
Source: uWorkin


Queensland Corrective Services is a top-tier forward thinking public safety agency, committed to the humane containment, supervision and rehabilitation of offenders. Every day, our work makes Queensland a safer place to live and work.

Townsville and Mackay Community Corrections are calling for applicants to apply for our Case Manager talent pool. The Case Manager ensures a high level of community safety through managing individuals subject to varying order types, with a view to creating incremental behaviour change in order to keep the community safe.
Job Type: Temporary
Position Type: Flexible-full-time
Location: Townsville region,Mackay region
Yearly Salary: $63449 - $80511
Contact Name: Rochelle Horrobin
Contact Number: Ph: (07) 4862 9110
Closing Date: 14-JUN-21

This talent pool is for candidates to register their interest for upcoming employment opportunities at the Townsville District Office of Community Corrections. Suitable applicants will be considered for vacancies that may arise during the next 6-12 months.

You will be requested to participate in a recruitment and selection process to determine your suitability for employment. If deemed suitable, your details will remain in the Townsville Case Manager talent pool and you will be contacted further at the time an opportunity arises.


Possession of a degree relevant for the human services or criminology fields. Final year students are encouraged to apply. The remuneration for students is at the PO1 level. On evidence of formal degree progression to the PO2 level is processed.

The incumbent will be required to travel on official business and the possession of a C class licence is required.

The incumbent will be required to complete a Certificate IV in Correctional Practice (Community) within twelve months of completing the Entry Level Training Program.

The incumbent will be required to undertake training relevant to the position which will include urinalysis testing, court duties and other training identified for operational service delivery as relevant for the Northern Region by the Delegate.


Essential requirements for this role are: Understanding the role is ensuring community safety when interviewing offenders and the ability to quickly identify, respond, and manage risk; Ability to cope with the pace, complexity and multi-tasking required in the operating environment. Ability to navigate the policy and procedural frameworks in order to apply to day to day offender management practices; Support productive working relationships; Displays personal drive and integrity; Communicates with influence; Ability to embrace diversity.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.